1 – Introduction to change management

In essence, Lean Six Sigma is a process of change. Beyond tools and techniques to solve problems, it is necessary to master the human aspects to ensure the quality and sustainability of actions. Introduction Change is a process by which a person or organization...

2 – Paradigms

Source of conflict and misunderstanding, paradigms must be overcome in order to drive change. Introduction A paradigm is what locks us into a way of thinking, a model, a representation. The term paradigm exists since 1561. It is derived from the Greek paradeigma which...

3 – Convincing without hierarchical link

Without doubt the most important specificity in the job of a change leader, being able to convince without a hierarchical link is a prerequisite for setting up tools.. « The best way to impose an idea on others is to make them believe that it comes from...

4 – Provoke motivation

Motivating motivation is a priority for anyone wishing to implement a process of progress. Not simple… Introduction The success of a project depends directly on the motivation and the involvement actors. Like trust, they are hard to win but easy to lose....

5 – Provoke involvement

Involvement is a finer concept than the notion of motivation. It reflects the fact that the staff is an actor and acts. Introduction  More than motivation, it is essential in a Lean approach to be able to provoke involvement teams....

6 – Neuro-Linguistic Programming

NLP is now one of the most widely used communication tools. Well mastered, it can be very see ” too ” effective. Introduction Our perception of reality is very partial. It is limited by our senses which, in addition to being unable to capture everything,...