The analysis of potential problems is used to consolidate the actions carried out or planned. It allows to put in place preventive measures to reduce their likelihood of occurrence and corrective to diminish their effect.
1-Define the actions
We start by listing the actions we have decided through the different action plans.
2-Describe the opportunities
We describe the opportunities that one has to implement the cations on other sectors, activities… We are here in the same process of standardization of good practices (Yokoten).
3-List potential problems
Whether it is towards defined actions or opportunities, we list all potential problems. This is a ” creative ” phase, so the issue is to list even the unlikely problems.
4-Select the steps to take
A potential problem is identifying a preventative measure that is being implemented to ensure that the problem does not appear. If the problems are complex, the problem analysis method is used to identify the root cause and identify the correct prevention action.
The last step is to implement preventive actions based on a schedule built in correlation with the implementation planning of the actions.
C. H. Kepner, B. B. Tregoe (1980) – Rational Manager: Methods of problem analysis and decision making
C. H. Kepner, B. B. Tregoe (1981) – The new Rational Manager
J. Kosina (2004) – Quality improvement methods for identification and solving of large and complex problems