1-Introduction to problem solving
“90% of problems can be solved with common sense and rigour”- Mr. Imai
2-The 5 why
The 5 why Help to identify the root causes of the problems.
The Factor Tree analysis
The FTA is a tool that allows, through a structured approach, to identify the root cause of a problem.
The Shainin method
Rather unknown outside the United States, the Shainin method is a problem-solving tool based on statistical findings. It is particularly well suited for problems related to parts assemblies.
The Kepner Tregoe method
The method of Kepner Tregoe the peculiarity of highlighting the logical process of thought to follow and puts the tools in their place. It offers a suite of tools to help with problem solving and decision making.
The 8D
8D is an 8-step problem-solving methodology (“Disciplines”).
The QRQC
A powerful tool to solve problems, the QRQC is particularly deployed in the Automobil sector
The PM analysis
PM analysis is a problem-solving tool that is particularly used under the “Quality Maintenance” pillar of the TPM approach.
The 9D
Centered on the heart of the problem, this method applies very well in companies that already have a well structured and deployed approach.
The 9S
The 9S method is a problem-solving method described in the European standard-en 9136 by IAQG (International Aerospace Quality Group), the institution in charge of continuous quality improvement for the aerospace and defence sector. This new standard published in 2018 is an improvement of the ISO 9100 standard.
MAXER
The MAXER method is a method for resolving French maintenance problems. It was developed in the years 1970 by a consultancy firm on behalf of Michelin.
The reality charting
Reality charting is a problem-solving method. Beyond a simple 7-step process, it is essentially a visual tool for managing a problem-solving process
The Human Factors Analysis and classification system
The Human Factors Analysis and Classification System (HFACS) was developed by American doctors Scott Shappell and Doug Wiegmann. On the basis of many cases of human error in the US Air Force, they revealed the various causes of human error.
The Cothink
Cothink is a problem solving tool to avoid linear causal thinking and simultaneously mobilize the left and right brain.