Cultural principle in Japan, the Hansei are times of reflections on the activities that have just been conducted, this to avoid making the same mistakes.
Literally translated as ” Self-Reflection “, the Hansei 反省 ron the principles of learning. Anchored in the Japanese culture, these are sessions (Hansei-Kai) organized so that the staff can make a return of experiences on the activities, projects … which have just been carried out.
The Hansei is based on a culture of humility, very strong in Japan. It is a process of observation and acceptance of mistakes. The goal is not to judge and blame but to make sure the mistake does not happen again.
As part of a learning enterprise approach, the implementation of this concept is based on sessions organized as follows :
- The individual is able to see the problem (Do not see it is a problem). He exposes it in a humble way by acknowledging his mistake and taking responsibility for it.
- It details the problem by describing the difference between the desired and actual situation, and identifies its origin.
- In groups, we identify a plan of improvements and the individual must commit to the realization of it.
“The Hansei is more than just a reflection. It’s about being honest with one’s weaknesses. If you see your strengths, you are a boaster, if you recognize your weaknesses, you have a high level of strength” – J. Liker.
The Hansei, a real culture
To show how deeply rooted this concept is in culture, even children practice it. When children do something wrong and get scolded, they are told “Hansei Shinasai” 反省しなさい which means “ makes a Hansei“.
They must take responsibility for what they have just done and not do it again.