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Welcome to the test of general knowledge of Operational Excellence methods.
You have 10 minutes to answer 20 random questions.
Be careful, you can only perform this test once.


Civility (Mr. or Ms.)
1. Why is the TPS represented as a house?
2. What does the term Mizusumashi literally mean?
3. Essential term in Japanese culture, what does the term Narugakae mean?
4. In what context, Toyota has become aware of the need to improve ?
5. Who was the first to say that the Benchmark is a key element to become Dantotzu?
6. In Asian culture, the learning process is very important. How is this one called ?
7. In the vision of Taiichi OHNO, what does the term Kaizen really mean?
8. What Japanese term means having detailed and factual documentation?
9. What is Yaruzo Call ?
10. What does the term "Katazuke" mean?
11. What is the first object using the principles of Karakuri ?
12. Who is the first to "philosophize" about cause-and-effect strategies?
13. On which observation did Vilfredo PARETO base his principle of 80/20 in the 19th century ?
14. What did Elisabeth Kubler-Ross study to develop her model of change?
15. According to legend, why did Toyoda get into car manufacturing ?
16. What did Elton MAYO put forward in the Hawthorne experiments?
17. Based on what vision, Eiji Toyoda created the suggestion system?
18. What "legend" does one use to define agility?
19. Under which name is more known William GOSSET?
20. In what decade did Toyota become aware of the need to improve?

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