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Welcome to the test of general knowledge of Operational Excellence methods.
You have 10 minutes to answer 20 random questions.
Be careful, you can only perform this test once.


Civility (Mr. or Ms.)
1. What year did Toyota set up the first suggestion system?
2. What did Elisabeth Kubler-Ross study to develop her model of change?
3. What is special about a statistician who is nicknamed a "Texas-sharpshooter"?
4. When are the first signs of interest for ergonomics?
5. In Asian culture, the learning process is very important. How is this one called ?
6. What did Elton MAYO put forward in the Hawthorne experiments?
7. Based on what observation did Mike Harry lay the foundation for the 6 Sigma methods?
8. What term does Toyota use to describe being "involved" in its work?
9. What Japanese term means having detailed and factual documentation?
10. Who is the first to "philosophize" about cause-and-effect strategies?
11. When does the WWWWWHHWdate?
12. What is the philosophy behind Taguchi?
13. Who was the first to say that the Benchmark is a key element to become Dantotzu?
14. What is the name of the group of 17 basic movements used in many ergonomics tools (RULA ...) or working time studies (MTM ...)?
15. What "legend" does one use to define agility?
16. What are Kamishibai?
17. Which century do you find tangible traces of Lean ?
18. What did Student work on when he created his distribution law?
19. What does the term Mizusumashi literally mean?
20. What is the first pillar that Sakichi Toyoda created in the early 20th century?

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