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Welcome to the test of general knowledge of Operational Excellence methods.
You have 10 minutes to answer 20 random questions.
Be careful, you can only perform this test once.


Civility (Mr. or Ms.)
1. What did Elton MAYO put forward in the Hawthorne experiments?
2. Pourquoi le premier service d’Assurance Qualité au monde fut un échec ?
3. By what example / expression, Taiichi OHNO explained the principle of man-machine separation?
4. What term does Toyota use to describe being "involved" in its work?
5. What was Sir Ronald Fisher working on when he developed the methods of experimental design?
6. Mathematically, what is the ideal size of a project group?
7. Where does the term "serendipity" come from?
8. Wishing to focus the company's efforts on customer satisfaction, which developed the first wheel of continuous improvement ?
9. In Japan, before the final decision, a project goes around the company. Called Nemawashi, where does this term come from?
10. Existing for centuries, the term paradigm has taken on the meaning of "Standardized intellectual and social framework" since when?
11. What year did Toyota set up the first suggestion system?
12. For Francis Galton, why did he give the name "regression curve"?
13. Who is the first to "philosophize" about cause-and-effect strategies?
14. What do Barack OBAMA and Mark ZUCKERBERG have in common?
15. When are the first signs of interest for ergonomics?
16. What do you mean by the term "Norma" at the origin of the term Normal ?
17. What did Deming say to the Japanese Keidanren in 1947 to promote the PDCA?
18. What was the first use of the principles of Genkakikaku?
19. Since which year, the oldest bulb of the world shines it ?
20. The labor culture in Japan is Monozukuri. "Work conscientiously". What precisely does the term conscientious mean?

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